Ever Nest β Privacy Policy
At Ever Nest, your privacy is just as important as the comfort, style, and quality we bring to your home. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described below.
π Information We Collect
π§Ύ Personal Information
When you place an order or contact our support team, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order details
- Payment details processed securely through trusted third-party providers
Ever Nest does not store your full credit or debit card information.
π Usage Data
Automatically collected while browsing:
- Pages visited and time spent
- Click behavior and navigation flow
- Device type
- Browser type
- IP address
- Website interaction data
This information helps us improve our website performance and create a better shopping experience.
πͺ Cookies & Tracking
We use cookies and similar technologies to:
- Enable essential website functionality
- Save your cart and preferences
- Improve your shopping experience
- Analyze website performance
- Understand how customers interact with our store
You can disable cookies anytime through your browser settings. Please note that some website features may not work properly if cookies are disabled.
π‘ How We Use Your Data
We use your information to:
- Process and deliver your Ever Nest orders
- Send order confirmations, shipping updates, and delivery notifications
- Provide customer support
- Improve our home accessories, dΓ©cor, storage solutions, and lifestyle products
- Enhance website performance and customer experience
- Process returns, refunds, and order-related requests
- Prevent fraudulent transactions and unauthorized activity
- Send promotional offers, new arrivals, and product updates only with your consent
π Data Security
Your personal information is protected using secure systems and appropriate security measures.
Payments are processed through trusted and PCI-compliant payment providers.
Ever Nest does not sell your personal information.
Your information is only shared when necessary to:
- Complete your order
- Process payments
- Arrange delivery
- Provide customer support
- Improve our services
- Meet legal requirements
π€ Sharing with Trusted Third Parties
We may share limited information with trusted service providers, including:
- Payment providers such as Stripe, PayPal, or other payment services available at checkout
- Shipping and logistics partners
- E-commerce platform providers
- Email service providers for order updates
- Analytics providers to improve website performance
- Review platforms if you choose to participate
All partners are required to follow appropriate data protection and privacy standards.
π§Ύ Your Rights
You have control over your personal information. You may:
- Request access to your personal data
- Update or correct your information
- Request deletion where legally permitted
- Unsubscribe from marketing emails at any time
- Manage cookie preferences through your browser settings
Certain information may need to be retained for legal, security, tax, or order-processing purposes.
π¨ Communication Storage
Any messages sent through our website, email, or customer support channels may be securely stored to:
- Provide better customer support
- Maintain records of orders and customer requests
- Handle returns, refunds, and product-related concerns
- Improve our services
All customer communication remains confidential.
π International Data Processing
Some of our trusted service providers may process or store information outside your country of residence.
Where required, appropriate safeguards may be used to help protect your personal information during international transfers.
π οΈ Policy Updates
We may update this Privacy Policy from time to time to reflect:
- Legal or regulatory changes
- Improvements to our services
- Technology or platform updates
- Changes to our business operations
The latest version will always be available on this page.
π¬ Contact Us
If you have any questions or concerns regarding privacy, please contact us through our Contact Us page.
At Ever Nest, we are committed to making your shopping experience secure, transparent, and trustworthy β from exploring our collections to creating a home you love.