Terms of Service

Ever Nest – Terms & Conditions

Welcome to Ever Nest — your destination for thoughtfully selected, stylish, and high-quality home accessories designed to bring comfort, organization, and beauty to everyday living.

By accessing our website or placing an order, you agree to the Terms & Conditions outlined below. Please read them carefully.

1. Definitions

Consumer:
An individual purchasing products for personal, non-commercial use.

Distance Contract:
A purchase made through our website without physical interaction.

Durable Medium:
Any method that allows information to be stored unchanged, such as email.

2. Applicability

These Terms apply to all purchases made through the Ever Nest website.

By placing an order, you confirm that you have read and agreed to these Terms.

If any provision is unclear, interpretation will be made in accordance with applicable consumer protection laws.

3. Company Information

Company Name:
Registration:
Address:

4. Our Offer

At Ever Nest, we are committed to:

  • Providing high-quality home accessories and lifestyle products
  • Offering practical organizers, décor pieces, storage solutions, kitchen accessories, and modern home essentials
  • Displaying accurate product descriptions and realistic product images
  • Maintaining transparent pricing, including applicable taxes and shipping fees at checkout
  • Keeping product availability updated whenever possible

Our goal is to help you create a comfortable, organized, and beautiful home with products designed for everyday living.

5. Order Process

Orders are confirmed after full payment has been received.

You will receive an order confirmation email after completing checkout.

Payments are securely processed through trusted third-party payment providers.

Ever Nest reserves the right to cancel orders due to:

  • Suspected fraudulent activity
  • Pricing errors
  • Payment issues
  • Product availability problems
  • Other circumstances affecting order fulfillment

6. Right of Withdrawal

Eligible items can be returned within 14 days of delivery.

To qualify:

  • Items must be unused
  • Items must be returned in original packaging
  • Items must be in resellable condition
  • All included accessories and parts must be returned where applicable

7. Returns & Refunds

Return shipping costs are the customer’s responsibility unless the product is defective, damaged, or incorrect.

Returned items must be in their original condition.

Approved refunds will be issued to the original payment method.

Refund processing times may vary depending on your payment provider or financial institution.

8. Pricing

All prices are listed in USD unless otherwise stated.

Ever Nest reserves the right to correct pricing, product information, or listing errors at any time.

International customers are responsible for customs duties, import taxes, or additional charges where applicable.

9. Product Quality & Warranty

All Ever Nest products are quality-checked before shipping.

Please note:

  • Product colors may slightly vary due to lighting, photography, or screen differences
  • Minor variations may occur due to materials, manufacturing processes, or product design
  • Small differences in texture, size, or finish may occur naturally

Any product-related issue should be reported within 14 days of delivery.

Warranty does not cover:

  • Misuse or improper handling
  • Normal wear and tear
  • Damage caused by incorrect cleaning methods
  • Damage caused by water, heat, or improper usage
  • Damage caused by excessive force
  • Damage caused by sharp objects or improper storage

10. Shipping & Delivery

Orders are shipped to the address provided during checkout.

Delivery may take approximately 7–14 days depending on destination and logistics conditions.

Delays may occur due to:

  • Customs processing
  • Shipping carrier delays
  • Weather conditions
  • Public holidays
  • High order volumes
  • Supply chain interruptions

If delivery fails, Ever Nest may offer a replacement or refund where applicable.

11. Payments

Full payment is required at checkout.

We accept major credit/debit cards, PayPal, and other secure payment methods available during checkout.

For payment-related issues, please contact our support team promptly.

12. Complaints & Customer Support

Please report issues within 7 days of receiving your order.

Our support team aims to respond within 14 business days.

Valid complaints may be resolved through:

  • Replacement
  • Refund
  • Store credit, where applicable

13. Dispute Resolution

Ever Nest aims to resolve disputes fairly and efficiently.

If unresolved, disputes may be referred to an independent mediator or appropriate dispute-resolution service where applicable.

14. Force Majeure

Ever Nest is not responsible for delays or failures caused by circumstances beyond our reasonable control, including:

  • Natural disasters
  • Shipping carrier disruptions
  • Supply chain interruptions
  • Government restrictions
  • Customs delays
  • Transportation issues

15. Governing Law

These Terms are governed by applicable laws, unless local consumer protection laws provide otherwise.

16. Changes to Terms

Ever Nest reserves the right to update or modify these Terms & Conditions at any time.

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